Support
Warranty
Every new Laptopik machine includes a 2-year limited hardware warranty.
What is covered
Defects in materials and workmanship for two years from the original purchase date. Batteries are covered for 12 months or 300 cycles, whichever comes first.
What is not
Accidental damage, liquid, missing keys from drops, and third-party modifications. Accidental-damage upgrades for business fleets are available — ask when you enquire.
How to start a claim
Have the serial (underside of the chassis) ready. Contact us and we will issue an RMA. Do not ship a machine until you have that number.